Privacy Policy

Last updated: February 14, 2026

1. Introduction

SiteConnect AI ("we," "us," "our," or "Company") operates the SiteConnect AI website and services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using SiteConnect AI, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

Personal Information You Provide

  • Account registration information (name, email, phone number)
  • Business information (company name, service area, license numbers)
  • Payment information (processed securely through Stripe)
  • Website content you provide for AI training
  • Customer conversations and lead information

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Analytics data through Google Analytics
3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To process payments and send related information
  • To train and operate the AI chat and voice features
  • To send transactional emails (confirmations, invoices, updates)
  • To respond to your inquiries and provide customer support
  • To monitor and analyze trends, usage, and activities
  • To comply with legal obligations
  • To prevent fraud and ensure security
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

All payment information is processed through Stripe and is subject to their security standards. We do not store full credit card numbers on our servers.

5. Third-Party Services

Our Service uses third-party services:

  • Stripe - Payment processing
  • Google Calendar API - Calendar synchronization (Premium tier)
  • Google Analytics - Usage analytics

These third parties have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Export your data in a portable format

To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies to enhance your experience on our Service. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Service. You can control cookie settings through your browser, but disabling cookies may affect functionality.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Mailing Address: SiteConnect AI, 123 Business Street, Your City, ST 12345

🍪 Cookie Preferences

We use cookies to enhance your experience, analyze traffic, and enable personalized content. By clicking "Accept All," you consent to our use of cookies. You can manage your preferences or learn more in our Cookie Policy and Privacy Policy.

What cookies do we use?

Essential: Required for authentication, security, and basic functionality. Always enabled.

Analytics: Help us understand how you use our site (Plausible Analytics - privacy-focused, no personal data).

Marketing: Used by third-party services like Stripe and Google for payments and authentication.